Important: By registering with this website you consent to information relating to you being collected, used and/or disseminated as described below.
JANE CARR Limited has created this privacy policy to explain how we will manage our relationship with you. The following discloses the information gathering and dissemination practices for this web site: www.jane-carr.com
JANE CARR is the trading name and trade mark of JANE CARR Ltd ("JANE CARR" with registered office at 1st Floor, 76 New Bond Street, London, W1S 1RX, England).
Any information that you provide to us will be stored and processed in accordance with the Data Protection Act 1998.
We will hold and transmit your information in a safe, confidential and secure environment.
We will not sell or rent your personal information to third parties except as described under the heading "Your Data" below.
When you register with us you agree to our privacy policy and when you shop online with us you agree to both our terms and conditions and privacy policy. The information you provide will be held and may be used by us and disclosed to companies within the JANE CARR group and to carefully selected third parties for the purposes of informing you about forthcoming events organized by or on behalf of JANE CARR, telling you about products, services and offers available from JANE CARR and operating and administering such services and offers; processing of applications for and administering membership of this website and providing you with updates and information about JANE CARR.
We may also pass your information to credit reference and fraud prevention agencies.
You agree that we may contact you by letter, telephone or e-mail.
JANE CARR may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
Our electronic new customer form requires users to provide us with contact information. Contact information from this form may be used to supply you with information about JANE CARR and its associated companies. Users who register with this site or as a customer agree to receive future mailings from us via email and post.
JANE CARR collects personal information in several ways directly from its online visitors when they order for themselves, buy a gift voucher for a friend or when they register for a service offered by JANE CARR. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es) and credit card billing address(es) so that we can process and fulfill your orders. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on JANE CARR systems. In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as traffic data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.
When you register, we will provide a link to the Privacy Policy and consent button for the collection of your personal data. You must register before you can place an order. At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Should you choose to have your name and personal data removed from our database all together, you can do so by sending an email with all your contact details and mark the email subject "Unsubscribe" to info@jane-carr.com or by writing to us at:
JANE CARR, PO Box 51730, Primrose Hill, London, NW1 8ZT, England.
Please note this process may take up to 28 days. You can update your contact details held on our mailing list by emailing us at info@jane-carr.com
When you become a new customer on-line or purchase products on-line we record your Internet IP address for our records as a prevention measure against any fraudulent payment transactions.
Cookies are necessary to enable you to shop with us. A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. We use session based cookies to help you maintain your shopping basket and any details you submit during your visit. We do not store permanent cookies on your computer, and you will need to log in with your registered user name and password each time you wish to purchase product(s) from the website.
In order to ensure a secure shopping environment, we use Secure Socket Layer (SSL) technology. This encrypts and protects the data sent by you over the internet. Where SSL is enabled you will see a padlock at the bottom of your browser which you can click on to find out information about the SSL digital certificate registration.
You acknowledge that you have considered, understood and agree the terms of our Intellectual Property Rights Notice. All copyright remains the property of JANE CARR.
If you require more information please go to the contact us section of the web site and send an email to admin@jane-carr.com. If you wish to talk to a JANE CARR customer care representative please call 44 (0)20 7387 4337. If you have any questions about this privacy policy or your dealings with this web site, you can contact admin@jane-carr.com.