COVID-19 UPDATE

We'd firstly like to say a huge thank you for your wonderful loyalty, kind words and custom, which have been overwhelming. Be assured that the safety and wellness of our community remains our top priority. 

Our online store is open and you can find more information on this below. Whether or not you're in the mood to shop at the moment, we would like to continue bringing you uplifting content and style launches and hope this can bring you some joy and distraction. Find us on Instagram @janecarr_official, we'd love to connect with you!

Our thoughts remain with everyone who has been affected. Let’s stay positive and take care of ourselves and others - we will get through this together.

Warmest wishes,
The JANE CARR team x


WHAT WE'RE DOING

- Adapting swiftly and safely day-by-day upon the government’s recommendations.

- The team is in constant communication, making decisions collectively to ensure the mental and physical well-being of our work family.

- We have minimised our logistics team and taken additional steps to protect them, ensuring social distancing and the highest level of health and hygiene standards.

- We have extended our worldwide delivery window to 3-8 working days in order to accommodate these changes.

- We are offering free UK return collections with DHL and an extended 60-day return period for international orders to allow you to shop with peace of mind.

- Our delivery partner DHL, is following government guidelines and operating contact-free delivery.

- All our orders are hand-wrapped in our signature packaging and can be personalised with a special note, so perfect for gifting the loved ones who you're not able to see right now.


Should anything change, we'll keep you updated here. You can also get in touch with us anytime on info@jane-carr.com and we'll be happy to answer your questions.